Plan The Approach:
Effective planning of the project management implementation ensures that both the business requirements and implementation timescales are formally agreed upon and documented. Using the Implementation Planning Workshop (IPW), AIT consultants bring the project team together to review the implementation objectives, scope of work, and critical success factors. Through the IPW, roles and responsibilities from both an organizational and an individual perspective are established for the team, all assumptions and acceptance criteria defined, and known milestones, deliverables and timeframes are agreed upon. These are subsequently integrated into a documented implementation plan.

Map the Systems to the Organization:
Critical to the success of the project management software implementation is a detailed review of how the system will integrate the business's project environment. The Product Introduction Workshop (PIW) combines a review of project management theory with an introduction to the software functionality, thereby identifying any specific system and process-related issues that need to be addressed. The PIW prepares the team for the Application Design Review (ADR) which defines the roles, processes and data standards associated with the system. Additionally, the system architecture and configuration are determined, including any custom software requirements. Extension Development enables customization of the system to match the specific needs of the organization.

Pilot in a Controlled Environment:
The Pilot phase takes the implementation team through a full project reporting cycle, and serves to validate the configuration and procedures while ensuring effective knowledge transfer through hands-on training. During the pilot, Role-based Training and Documentation is initiated in preparation for roll-out. Several aspects of the project management environment have to be considered; the organization, the roles and responsibilities, the standards and procedures, and the software. All of these areas are integrated into focused training courses that address the identified roles in the organization.

Roll-Out to the Organization:
Based on the validation and fine-tuning of the pilot, the implementation can now be extended to incorporate other projects, and deployed across the entire organization. This phase involves User Training, and on-site assistance during critical phases of roll-out, with the option of establishing a Project Office environment to provide on-going project support. Installation Services provide on-site configuration and system set-up by qualified technical consultants, and ensure the application is operational and tuned to the customer's technical environment.

Manage the Change:
Processes and applications alone are insufficient for producing real business change. Meaningful change only occurs when people are committed to and capable of performing new roles in a new environment. To ensure that maximum benefits are achieved from the system and process enhancements, AIT consultants bring a wealth of knowledge and experience to assist organizations in creating the appropriate culture and working practices. This can range from Project Organization Design and Role Definition, to Project Management Process Enhancement and the development of Standards and Procedures. Education and Training is particularly important in ensuring acceptance of the cultural changes implicit in the introduction of new business processes. AIT consultants have many years of experience in providing focused training programs that help to bring about effective change by integrating best practice project management methods and case studies into interactive educational workshops. These include:

• Management Awareness Workshops
• Project Management Training
• Project Leadership Skills Development
• Requirements Definition
• Planning/Implementation
• System Conversions
• Quality Assurance/Testing

Revenue Assurance:
By examining processes and revenue channels, AIT can determine if and where you are loosing valuable revenue.  In any recurring billing situation and especially when reselling services it is easy for things to fall through the cracks.  With all the Add/Deletes/Changes that an organization can have for a given customer certain items can sometimes be missed.  If an error is against the customer you can rest assured that you will usually find out about it.  If, however an error is made in favor of a customer, it is often times never found.